If I could give 0 stars I would. This is, by far, the WORSE company I have ever had the unpleasant pleasure of having to deal with in my entire life!!! Their windows are ***! I have multiple windows that have failed multiple times. We've been trying for over a year...Read more
My Sierra Pacific windows fogged up and Sierra Pacific did not stand behind their warranty to replace this. Have been giving me the run around. I suspect they count on the consumer not suing them to get their warranty issue resolved. Very slow, difficult and...Read more
In 2007 and 2009 we did extensive new additions to our house. On the first addition, we used Kolbe-Kolbe windows. They were and still are perfect windows. The local dealership ceased for the 2009 addition so we used Sierra Pacific since the interior wood frame design...Read more
The company could care less about the quality of their product, there does not seem to be any quality control. Windows are shipped with cracked casings, adhesive coming out from under the panes, gouges in the wood frames and when you try to resolve the issue, calls...Read more
Our house in Tahoe has Sierra Pacific Windows. While under warranty, we needed to replace five windows due to moisture between the panes. At first the company employees were very nice and easy to work with. My problem with them is that it took FIVE different visits and...Read more
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